Shipping Policy

Processing Times

Orders are generally processed within 1–2 business days.

Orders placed during weekends or public holidays will be processed on the next available business day.

Delivery Estimates

Estimated delivery time is typically 2–5 business days after dispatch.

Delivery times are estimates and are not guaranteed. Delays may occur due to courier operations, public holidays, high order volumes, weather conditions, or other circumstances outside our control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your address, contact us immediately at [YOUR EMAIL]. We cannot guarantee that changes can be made after an order has been processed or dispatched.

Tracking

Where available, tracking details will be provided after your order has been shipped.

Delayed Packages

If your order has not arrived within the expected timeframe, please check your tracking information first. If you still need assistance, contact us at [YOUR EMAIL].

Damaged Packages

If your order arrives damaged, please take clear photos of the package and product and contact us as soon as possible.